EMS Web App Introduction

This topic will cover the following:

Introduction to the EMS Web App

The EMS Web App is a browser-based interface to EMS that helps you to find and book an available workspace. You can also schedule and manage meetings, events, services, and more.

With the Web App (formerly known as Virtual EMS), you can empower your employees to self-serve for specific meeting or work spaces or give them the ability to request reservations for managed spaces.

Due to the smaller screen size and resolution of tablets and smartphones, pages might display differently, but most of the same functionality is still available.

Installation Requirements

Before beginning the installation process, install or upgrade your EMS databases as outlined in the EMS Web App Installation Instructions.

During installation, you'll be prompted to enter a web server. Special setup guides are available for Windows 2008/2008 R2 Web Server and Windows 2012/2012 R2 Web Server.

Existing versions of EMS Web App must be manually uninstalled. Make sure to copy and save customized files.

Upgrade Considerations

If you deployed an older version of EMS Web App and are upgrading to the newest version, encourage users to review What's New before they begin working with the new version of the software. Doing so will streamline the adoption of the new release and help your users benefit from new features and functions that they might not otherwise discover. See Upgrade Considerations for more information.

Contact Customer Support

  • Option 1 (Recommended): Go to to search the Knowledge Base or submit a case.

  • Option 2: Email emssupport@accruent.com.

  • Option 3: Phone (800) 288-4565.